Privacy Policy - VIP Pet Travel

Last Updated: 6 May 2025

At VIP Pet Travel, your privacy matters. This Privacy Policy explains how we collect, use, and protect your

information when you use our services and visit our website (https://vippettravel.co.uk).

1. What Information We Collect

We may collect the following:

  • Your name, email address, and contact number (via forms)

  • Pet details (as provided in your enquiry or booking)

  • Technical data (IP address, browser type) via analytics tools

2. How We Use Your Information

  • To respond to enquiries and provide quotes

  • To manage bookings and communication

  • To improve the performance and usability of our website

We do not sell or share your data with third parties for marketing purposes.

3. Cookies

We use cookies to:

  • Remember user preferences

  • Monitor site performance via analytics

  • Support essential functions like form submissions

You can manage your cookie preferences at any time using our cookie banner or your browser settings.

4. Data Storage and Security

All personal data is stored securely and only for as long as necessary to fulfil its intended purpose.

We take reasonable steps to protect data from unauthorized access or loss.

5. Third-Party Tools

We use third-party services like:

  • Google Analytics (for website traffic insights)

  • Formspark (to process enquiry forms)

  • Procfu & Tape (to manage automation and internal systems)

These services are GDPR-compliant or have appropriate data protection safeguards in place.

6. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Withdraw consent at any time

To exercise your rights, email us at: info@vippettravel.co.uk

7. Contact

If you have any questions about this policy or your data, please contact:

VIP Pet Travel
Email: info@vippettravel.co.uk
Phone: 07990 977974